Frequently Asked Questions

01/

Can I return an item?

Because the items are print on demand, we have a strict NO RETURN policy. All sales are final.

For questions regarding shipped orders, please check your order's tracking number.

If you have any further questions, please contact us within 3 days of receiving your package: jennamonacowrites@gmail.com

02/

Delivery

Once the item is marked delivered, Jenna Monaco International, LLC is not responsible for lost or stolen packages.

Jenna Monaco International, LLC is not responsible for damaged or delayed packages. If you have any concerns regarding shipping, please reach out, but you are required to bring any shipping issues directly to USPS or your country's local postal service.

03/

Orders + Packages

Go through USPS. 

Products are shipped within 2-4 business days unless otherwise stated.

International orders may take up to 6 weeks depending on the item.

Please make sure to write the correct shipping destination. If you write an incorrect address, please contact us immediately. Jenna Monaco International, LLC is not responsible for packages sent to the wring shipping address. Should your package be returned for any reason, you are responsible for the associated shipping and re-sending cost.

04/

COVID-19 + International Orders

Due to Covid, international shipping to several countries has been temporarily discontinued. 

Some items are available for print in international warehouses. If you are international and looking to buy, please reach out for a comprehensive list.

©2017-2020  Jenna M. Shaffer of  Jenna Monaco International, LLC

All artwork, designs, photographs, and writings, and digital content here and connected to Jenna Monaco International, LLC are the original works, property, and copyright ©2017-2020 Jenna M. Shaffer of Jenna Monaco International, LLC. Thus protected by U.S. and international copyright laws.

Reproduction rights do not transfer with the sale of items, and the use of artwork, designs, photographs, writings and/or other digital content connected to Jenna Monaco International, LLC without written permission and/or licensing is not permitted and will not be allowed under any circumstances.

Unauthorized use of this website or the exploitation of content on this website for personal or commercial use/distribution/gain is not permitted and will not be tolerated.

By viewing this website and/or using any services and/or placing orders with Jenna Monaco International, LLC you have agreed to all our policies and terms effective May 2017 through the present day. Jenna Monaco Internatioanl, LLC reserves the right to amend these policies at any time.

Terms + Conditions

This website is owned and operated by Jenna Monaco International, LLC. By visiting this website and/or using any services and/or placing orders you agree to be bound and in compliance with our policies, terms, and conditions. When you make a purchase from our store, as part of the buying and selling process, we collect the personal information you give us including your name, address, and email address. Jenna Monaco International, LLC will NEVER share this information. When you make a purchase and/or opt in to our Newsletter, you may receive emails about news and sales. You can unsubscribe from emails at any time. Our store is hosted by Shopify Inc. This means that your data will be stored through Shopify's secure, firewall server. Purchases made by using direct checkout is securely encrypted by Shopify through the Payment Card Industry Data Security Standard. Your purchase transaction data is stored only as long as necessary to complete the transaction. After that, your information is deleted. Jenna Monaco International, LLC reserves the right to cancel or suspend any order for any reason. Variations of physical construction between products may occur and do not require a replacement or refund. Prices for our products are subject to change without notice. By viewing this website and/or making a purchase of any kind, you are agreeing to comply with our copyright and not to reproduce, duplicate, copy, sell, resell, or exploit any piece of content on this website. This includes but is not limited to, designs, artwork, literature, and photography. Reproduction rights do not transfer with the sale of items. Infringing on this copyright is strictly prohibited. Any redistribution, reproduction of any or all content from this website is strictly prohibited and subject to legal action. By purchasing products from Jenna Monaco International, LLC you are agreeing to take all responsibility and liability to any misuse for any of our products or services. These terms are applicable to you upon accessing this website. Jenna Monaco International, LLC reserves the right to change or discontinue services without notice at any time.

Jenna Monaco is a mystic and creative who guides soul-centered individuals back to their power, peace, and potential through words, products, and services.

©2017 All Rights Reserved

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